Casinonic Privacy Policy

This Privacy Policy outlines how Casinonic collects, processes, protects, discloses, and destroys personal information provided by users. All data processing activities are conducted based on explicit user consent and in accordance with applicable privacy regulations. The policy ensures transparency in how personal information is handled throughout the user relationship. Users are encouraged to review this document carefully to understand their rights and the responsibilities of the operator.

Privacy and Data Protection

Casinonic collects personal information necessary to provide services, process transactions, and maintain account security. This includes:

  • Full name and date of birth
  • Contact details (email address, phone number, residential address)
  • Identification documents for verification purposes
  • Payment details and transaction history
  • Device information and IP addresses
  • Gaming activity and preferences

The operator implements technical and organisational measures to protect personal information from unauthorised access, loss, or misuse. These measures include encryption protocols, secure servers, access controls, and regular security audits.

Users retain the right to access, correct, or request deletion of their personal information at any time. Requests can be submitted through the account management section or by contacting customer support. All processing activities comply with Austrian data protection laws and international standards governing the collection and use of personal information.

Use of Collected Information

Personal information collected by Casinonic is used for the following purposes:

  • Account Management: Creating and maintaining user accounts, verifying identity, and ensuring account security
  • Transaction Processing: Facilitating deposits, withdrawals, and payment verification
  • Service Delivery: Providing access to games, sports betting options, and related services
  • Compliance: Meeting legal obligations, preventing fraud, and ensuring responsible gaming practices
  • Service Improvement: Analysing user behaviour to enhance website functionality and user experience
  • Communication: Sending account notifications, security alerts, and service updates
  • Marketing: Delivering promotional offers and personalised content where consent has been provided

All processing activities are conducted lawfully, transparently, and in accordance with the purpose for which information was collected. Users may withdraw consent for marketing communications at any time without affecting other services.

Access to Information

Users can access, review, and update their personal information through the account settings section. Corrections to inaccurate or incomplete information can be made directly or by contacting customer support.

To request deletion of personal information, users should submit a written request through the designated contact channels. The operator will process deletion requests within the timeframe required by applicable regulations, subject to legal retention obligations.

By using Casinonic services, users consent to security checks and verification procedures necessary to prevent fraud and ensure compliance. Payment processing involves sharing relevant transaction details with approved payment providers who maintain their own data protection standards. These providers are contractually obligated to handle information securely and only for the purposes specified.

Protection of Children’s Privacy

Casinonic services are strictly prohibited for individuals under 18 years of age. The operator does not knowingly collect or process personal information from minors.

Age verification relies on documentation provided during account registration. However, the operator cannot independently verify the age of all users without receiving identification documents. Parents or legal guardians who discover that a minor has created an account or provided personal information should contact customer support immediately.

Upon receiving notice that a minor has accessed the services, the operator will promptly delete all associated personal information and close the account. This action will be taken without requiring further consent from the minor, as the collection itself was unauthorised.

International Data Transfers

Personal information may be transferred to and processed in countries outside Austria where Casinonic partners, service providers, or data processors operate. These transfers are necessary to deliver services, process payments, and maintain technical infrastructure.

By using the website and services, users consent to the international transfer of their personal information. The operator ensures that all partners and service providers maintain appropriate confidentiality standards and implement adequate safeguards to protect personal information.

Data transfer agreements include contractual clauses requiring recipients to maintain security measures equivalent to those applied by the operator. Users can request further information about specific data transfer arrangements by contacting customer support.

Use of Cookies

Cookies are small text files placed on user devices to store information about website interactions and preferences. Casinonic uses cookies for the following purposes:

  • Collecting statistical data on website traffic and user behaviour
  • Analysing patterns to improve site functionality and user experience
  • Personalising content and recommendations based on preferences
  • Maintaining session information and login status
  • Enhancing security and detecting fraudulent activity

Cookies are retained for a period of one year from the date of placement, unless deleted earlier by the user. Users can manage cookie preferences through browser settings, though disabling certain cookies may affect website functionality.

Third-party cookies from analytics providers and advertising partners may also be used, subject to their respective privacy policies. Users can opt out of targeted advertising through browser settings or third-party opt-out mechanisms.

Acceptance of Privacy Policy

Use of Casinonic services constitutes full acceptance of this Privacy Policy and all associated terms. By creating an account or accessing the website, users confirm they have read, understood, and agreed to the data processing practices described herein.

The current version of this policy, as published on the website, prevails over any previous versions. Users are responsible for reviewing the policy periodically to remain informed of any changes. Continued use following policy updates indicates acceptance of the revised terms.

If users do not agree with any provision of this policy, they must cease using the services and contact customer support to close their account.

Third-Party Privacy Practices

Personal information may be shared with third parties under specific circumstances, including:

  • Legal requirements or court orders
  • Regulatory compliance and licensing obligations
  • Dispute resolution and fraud prevention
  • Service delivery through approved partners and processors

Third-party recipients are listed on the website where practicable. When disclosure occurs to parties not explicitly listed, users will be informed of the purpose and scope of information sharing.

By providing personal information and using services, users consent to these disclosures. All third parties receiving personal information are contractually bound to maintain confidentiality and use the information solely for the specified purposes.

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