KYC and AML processes are applied to verify identity, prevent fraud and deter financial crime in the gambling sector. These safeguards support fair play, transparency and compliance in Austria.

• Fair play and equal conditions for every account holder
• User safety and account protection through targeted security measures
• Transparency about verification and reporting obligations
• Compliance with Austrian regulatory requirements and EU AML rules

Every new account holder must complete identity verification before certain features, transactions or withdrawals are enabled. IDs and other documents may also be requested during account reviews.

• Government issued photo identification
• Proof of residential address
• Proof of ownership for the selected payment method
• Additional document submission where necessary to confirm identity or source of funds

Controls are used to prevent money laundering, terrorism financing and other illegal activity. Monitoring focuses on suspicious activity while supporting responsible gaming and user safety.

• Ongoing transaction monitoring and activity analysis
• Automated detection rules and alerts for anomalies
• Enhanced due diligence for higher risk profiles, events or geographies
• Reviews of large, rapid or unusual transfers and betting patterns
• Risk scoring that adjusts controls in line with behaviour and history
• Sanctions and politically exposed person screening against EU and UN lists
• Reporting to the Austrian Financial Intelligence Unit and other competent authorities where required by law

Certain actions are not permitted as they undermine KYC, AML and account protection. Breaches may lead to enforcement outcomes under this policy.

• Operating multiple accounts
• Using forged, altered or stolen documents
• Attempts to launder funds or obscure source of funds
• Manipulating systems, games or payment processes
• Sharing, selling or transferring account access
• Using third party payment instruments or wallets
• Misrepresenting identity or acting on behalf of others

Non-compliance with this policy or any detected suspicious activity results in proportionate action under Austrian law and licence conditions. Measures can apply without prior notice where required by regulatory requirements.

Possible outcomes include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate, complete and up-to-date personal data and complete ID verification within the requested timeframes. Additional document submission may be required to validate source of funds or ownership of a payment method. Only payment methods owned and controlled by the account holder may be used. Users must respond promptly to compliance requests and report any suspicious activity to support. Failure to cooperate may delay transactions or withdrawals until checks are complete.

The platform promotes fair play and transparency to protect users and maintain a secure environment in Austria. These principles shape the operation of the site and its compliance framework.

• Adherence to KYC and AML standards set by Austrian law and EU directives
• Confidentiality and protection of personal data in line with GDPR
• Ongoing monitoring and reviews to detect suspicious activity
• Prevention of manipulation, collusion and other unfair behaviour
• Guidance and support for users on safety and responsible gaming
• Shared responsibility between the operator and each account holder
• Equal conditions and impartial treatment for all users